Frequently Asked Questions
Q. What is the difference between direct to garment printing and screen printing?
A. Direct to garment printing is more advanced, detailed and vibrant than screen printing. Direct to garment printing is more beneficial because unlike screen printing, which uses a stencil to apply layers of ink on a printing surface, the direct to garment process involves using a specialized computer that prints directly onto your product and the ink adheres to the fabric.
Q. What is the required artwork format?
A. Check out our Artwork Requirements here.
Q. Can I wear the shirts instantly?
A. It’s suggested you wash any garment prior to wear. In regards to digital printing, it’s a good idea to rinse your garment in luke-warm water prior to wear.
Q. What is the best printing process available?
A. There is no golden process. Direct to garment printing is a relatively new fabric printing method that prints an image directly onto a garment or fabric through what is essentially a modified version of a traditional inkjet printer.
Direct to garment printing ensures a quicker turn around time, there is no minimum to print and images are more vibrant.
Check out more benefits of direct to garment printing here.
Q. Will direct to garment printing wash off?
A. No. Direct to garment printing is a permanent process and the dyes are infused into the fabric.
Q. Can you print on shirts with blended fibers?
A. Direct to garment printing is a process made for 100% cotton. For best results we suggest combed 100% cotton t-shirts. It is possible to print on blended fabrics but the t-shirt will lose its durability and the image will fade over time. For more check out this fabric guide here.
Q. How soon can my order be ready?
A. We have some same day and next day services available depending on the scope of the order. Standard production is 1-3 days. Production times can take up to a week depending on complexity of the order. If you need a rush order call us as soon as possible. You can reach us at (980) 939-8066.
Q. Can you print photographs?
A. Yes. Direct to garment printing has no color limit. We can print up to 200 dpi (dots per inch) which is the highest quality available for printing.
Q. How big can you print?
A. Our max print size is currently 14x16.
Q. What is the cheapest printing technique.
A. With the direct to garment printing, the smaller your design the smaller the cost. Your cheapest print is your smallest print.
Q. What fabrics can you print on?
A. Check out this guide to fabrics!
Q. How can I optimize my colors for direct to garment printing?
A. Follow our color settings in our ArtWork Resources Document attached here.
Q. Do I need to own the artwork I am printing?
A. With approval of the image during our proofing process, the client is ensuring they have permission to use said image(s).
Q. Can I provide my own shirts?
A. Yes you can. As long as the shirts are 100% cotton and never worn. Please be advised that we have a no replacement policy on garments we did not provide. If something happens to your shirt while in our care, on a case by case basis, we will reprint the shirt on another garment provided by you. If you choose to not replace the garment, we can provide one at its retail price or give you a credit on your account for the amount of the misprinted garment done in our error.
Q. What kind of printers do you use?
A. We have access to state of the art equipment that is the highest according to industry standards.
Q. Do you offer refunds?
A. We do not offer refunds. Store credit only.
Q. What if I don't like my shirts?
A. We do our due diligence in ensuring all the information and color choices are accurate and we re-confirm that during our proofing process. Our proofing process ensures that all colors, sizing, images and information are correct and accurate before printing.
Once you approve the proof, we are not liable for any misprinting issues.
If you provided your own shirt, and something happens to your shirt while in our care, on a case by case basis, we will reprint the shirt on another garment provided by you. If you choose to not replace the garment, we can provide one at its retail price or give you a credit on your account for the amount of the misprinted garment done in our error. Communication is key! Please call us with any questions or concerns.
DIGITAL APPAREL PRINTING