Frequently Asked Questions

 Q. What Is Direct To Garment Printing?

A. Direct to garment,or DTG, printing is the state-of-the-art process that can print high quality, full-color images on cotton garments. DTG printing is not a screen print, heat transfer, or vinyl process. With DTG printing, we load designs straight from the computer and print them directly onto the garment. DTG printing and Screen printing are both permanent processes, although we can print a shirt with much greater detail than traditional screen printing can provide; and since there is no physical set-up, designs can be processed and printed with a much quicker turn around time.

Q. Can you print on dark color garments?

Yes. We can print on dark color garments. Dark shirts may require us to use a white under-base when we print and can be classified as CMYK+W. Garments that do not require an under-base are referred to as CMYK. CMYK means printing only color, so it is only possible when the colors in the design are darker than the color of the shirt. CMYK+W is any artwork that requires white ink, or light colors on a dark shirt. The rule of thumb with DTG is if the color of the ink is lighter than the color of the shirt, there needs to be an under-base.

Q. What is the difference between direct to garment printing and screen printing?

Direct to garment printing (or Digital Printing) and screen printing are both permanent processes. Digital printing is more advanced, and can print unlimited colors, with no minimum or set up fees, whereas screen printing requires a set up charge for each color, as well as restrictions in how detailed a design can be. Direct to Garment is an eco-friendly printing method that does not produce any harmful waste, whereas screen printing uses plastisol inks that can be harmful to the environment.

Q. What are the pros of Direct to Garment/Digital Printing?

The Digital Advantage is huge! unlimited print colors. Fast turn around. No minimum order. No Screen/set up fees. Eco Friendly.

Q. Is Direct to Garment Printing Better than Screen printing?

The truth is there are different print processes for different situations. Direct to Garment is best when printing designs that have a lot of color or detail, orders that have a quantity under 250 pieces, with multiple design styles in the same order, and in a quick turn around. Screen Printing could be more cost effective for orders with 250+ of the same design style, in single color prints, but both are permanent high quality prints

Q. What is the required artwork format?

We classify print ready artwork as a high resolution .PNG with a transparent background saved the size of print. If any edits or color changes need to be made we will need an editable project file. Either .Ai (Adobe illustrator) . PSD (Photoshop) .EPS or .PDF

Q. Can I wear the shirts instantly?

It’s suggested you wash any garment, printed or not prior to wearing it. In regards to digital printing, it’s a good idea to rinse your garment in luke-warm water prior to wear, but plenty of clients throw them right on after they're made.

Q. Will direct to garment printing wash off?

Direct to garment printing is a permanent process and the dyes are infused into the fabric. All textile printing is subject to weathering over time but DTG will not peel or fade drastically as long as washed under normal conditions.

Q. Can you print blended shirts?

Direct to garment printing is a process made for 100% cotton. For best results we suggest combed 100% cotton t-shirts. It is possible to print on blended fabrics but the t-shirt will Be less durable and less vibrant over time. Some designs on heather shirts are looking for a more vintage style print, in which case printing on blends is no problem.

Q. How soon can my order be ready?

We have some same day and next day services available depending on the scope of the order. Standard production is 1-3 days from the time the proof is approved. Bulk orders may take up to a week depending on specifics of the order.

Q. Can you print photographs?

Yes. Direct to garment printing can print with an unlimited amount of colors and very high resolution. we can print up to 1200DPI (Dots per inch)

Q. How big can you print?

Our max print size is currently 14x16.

Q. How can I optimize my colors for direct to garment printing?

Check out our Artwork Requirements

Q. Do I need to own the artwork I am printing?

When you place an order with Digital Apparel you are stating that you have the right to print the artwork you are providing.

Q. Artwork ownership?

You have all rights to any artwork that you provide and Digital Apparel Will not reproduce any clients artwork without the clients consent. Any Artwork that we have been paid to produce is owned by the client.

Q. Can I provide my own shirts?

Absolutely, Just remember Digital printing is best on 100% cotton Garments. We Also have a no replacement policy on shirts we did not provide.

Q. What kind of printers do you use?

We only use the best machines in the direct to garment industry.

Q. Do you offer refunds?

We do not offer refunds. Once a deposit has been placed we can only offer store credit. Once design work and blanks have been ordered the work has started.

Q. What if I don't like my shirts?

We do our best to make sure we produce a quality product. We require proof approvals before we print to ensure the spelling, colors, size, and placement are all correct. We are here to make a product that our clients love, and we do that to the best of our ability.

Q. Can you print on Tie dye, camo, and neon colors?

Yes we can. although printing on dyed garments can cause dye migration, in which the dye color from the shirt can blend with the color of the white ink.